We are seeking a passionate Service Advisor who thrives in a collaborative environment, working seamlessly with colleagues and customers across multiple generations. Here, we value cohesiveness and teamwork, fostering a supportive and enjoyable work atmosphere where everyone's contributions are celebrated.

If you are enthusiastic about providing exceptional service and want to be part of a team that feels united and strong, we can't wait to meet you!

·      Opportunity for advancement – we develop our people and promote from within

·      Lucrative pay plan – commissioned based 

·      Comprehensive Health Benefits Plan with Health Spending Account

·      RRSP Matching Program 

·      Forward thinking work environment

·      Employee discounts for you and your family

·      A part of McManes Automotive

Job Responsibilities:

·      Greeting the customer, taking over the vehicle and checking the quality and accuracy of the customer and vehicle data (VIN, mileage, instrument cluster messages)

·      Defining the scope of repair with the customer

·      Defining and explaining the estimated time and costs to be expected

·      Reminding the customer of any open work or work recommended during the last visit

·      Monitoring the maintenance or repair process to ensure customer promise times are met

·      Communicating to the customer any additional work that may be required as identified by the technician

·      Preparing for customer consultation and coordinating vehicle handover with the customer

·      Explaining the performed work and invoice to the customer

·      Explaining the necessity / advantages of any additional recommended services and / or repairs

·      Ensuring the customer’s vehicle is in order, conveniently parked and properly cleaned

Job requirements:

·      PBS experience is a valuable asset

·      Minimum 1 Year Experience Service Advising

·      Maintain the highest level of customer satisfaction

·      Honesty & reliability towards the customer, and adhering to agreements

·      Ability to complete tasks independently and responsibly

·      Ability to remain polite to customers, even in conflict situations

·      Solid general PC skills and knowledge of office applications (email, MS Office, Internet, etc...)

We value your privacy and are committed to maintaining the confidentiality of your application. Rest assured that your application will  be received and handled with the utmost discretion. Only authorized personnel will have access to your information, and it will be used solely for the purpose of recruitment. 

The McManes Automotive Group is an equal opportunity employer that welcomes all applicants. We thank you for your interest, however, only those applicants selected for an interview will be contacted.